Kim's Pet Sitting Services- Pet Sitting, Tucson, Arizona-Home page

We care for our kitty guests personally, each and every day. You can rest assured that they will get lots of love, petting time, and care- checks through the day, and the security of our presence at night.

Please be sure to read our entire information page to learn more about our policies, procedures, and other important information.

1. Cat Carrier - All Kitties must be transported to our boarding room in a cat carrier. The bigger the carrier the better! Please do not travel with your kitty loose in the car, then carry them, for safety reasons.

5. Food - We ask that our clients bring enough food to last the entire time their kitty is staying with us. Any left over food will be returned upon pick-up.

6. Cat Box & Litter - We supply the sterilized cat litter box and also supply the cat litter.

7. Other Belongings - Please feel free to bring brushes, small door-hanging size scratching posts, catnip bags, and mini stuffed animals, etc,. Again, please bring toys if your kitty has them!

8. Medications - We accept kitties who need medication. If your kitty needs intensive medical care, or is aggressive when trying to give medication, please call a veterinarian boarding center, so a trained specialist can administer the medication.

9. Clipping nails - We request that clients please clip their kitty's nails before services begin, so we may care for your kitty without receiving injury. Please don't forget! This is not mandatory, but helpful.

10. Forms - New Clients must bring all forms filled out and signed in total completion. If you do not bring the forms, we will need you to fill them out at check-in. Returning Clients must bring Veterinarian Emergency Charge Card form, and New Travel Form.

We provide forms for you to fill out in order for us to care for your kitty properly. Please inquire about these important forms.

Reserving a condo: At peak seasons, we require a 50% deposit to reserve a cat condo at time of reservation. If under 2 weeks reservation notice is given, full payment is due to actually book reservations, since we have limited space. Low peak seasons do not require a deposit. Full payment is due 48 hours prior to check-in.

Paypal Invoicing: We accept debit, charge cards, and checks via the secure paypal email invoicing system. We simply send an invoice for your boarding services through your email and then you follow the link and conveniently submit your payment online.

Important: Be sure to let us know your preferred email address for paypal invoicing.

Cash: We also accept cash payments at the time of check-in for those who do not want to use paypal invoicing. We offer a receipt.

Checks: We no longer accept checks in person, due to accounting costs that we have experienced in the past. Paypal Invoicing will accept your check though!

General Cancellation Policy: If you have already paid for your services within 72 hours of your check-in, and communicate with us at least 24 hours prior, a credit is issued. If you cancel on the same day we retain one day of boarding fees and offer a credit for the balance. If you are a no-show, we do not offer refunds, and credits are up to the sole discretion of the owner.

Holiday Cancellation Policy: The 50% deposit that is required to book reservations at peak seasons will be offered a credit, if cancelled non-refundable deposit is required to board during holiday periods. Deposit will be applied to the holiday bill or will be forfeited if reservation is cancelled at any point. If holiday reservation is cancelled with less than 14 day notice, the the full boarding fees will be required as payment due.

Our strict health and cleanliness policies are to protect the health and welfare of all our guests. If your cat is an outdoor cat, we can not board him or her. If your kitty is in need of advanced medical care, please inquire with a veterinarian boarding facility or another boarding service who offers veterinarian or techs on staff.

Feline Vaccinations: Although we have our own opinions about immunizations, as we have seen kitties have reactions to immunization shots, we highly prefer a standard of immunizations to keep our kitty guests healthy and safe while boarding.

If your cat has not been immunized please call us to discuss the health and history of your cat.

*Some vets do not give FVRCP shots to cats over 10 years old. Again, iIf your cat can not receive vaccinations, please call us to discuss this as we can possibly make acceptions.

Copies of records are usually brought to us upon check-in or mailed ahead of time.

The health of your pet - Our kitty guests need to be protected. That is why it is imperative that your kitty is an indoor cat only. Your pet can not have or show signs of the following contagious symptoms before or during boarding services:

Ringworm - if your cat has suffered with ringworm in the last year, please inquire about our in-your home pet sitting services.
Coughing Sneezing - unless you are certain it is allergies
Colds
Discharge - due to contagious illnesses
Leukemia
Ear mites
Fleas
Ticks
Diarrhea
Blood in urine - cats must be have had a veterinarian check-up and being treated, i.e.: med's, before boarding begins. Urinary infections are accepted, if under the care of a vet.
Any other contagious or threatening illnesses not listed here

If you notice your cat has ear mites, please treat them for 2-3 weeks before your service with us begins. If your kitty has fleas, please have your kitty treated and free of fleas for 1 month before service begins. It is best to take your kitty to the vet for this treatment. Home treatment can be toxic and sometimes fatal.

Developed symptoms in cats - If your cat develops contagious illness symptoms while in our care, your cat will be quarantined and/or transported to a veterinarian clinic for boarding services right way. The client will be responsible for all fees related, including medical bills, kenneling, and fees set forth by our company for our time and attention to this matter. Rest assure, we will make every effort to contact you immediately, if your cat ever develops symptoms.

Spay and Neuter - Cats must be spayed or neutered. If your cat is for breeding purposes, please inquire with us. However we can not provide services for cats in heat. We do not support breeding, due to the overwhelming population of homeless cats.

Newly adopted cats from shelters - If you have just adopted a cat from a shelter, please wait 6 weeks before receiving our bed and breakfast services. If you are in our service area, you can use our pet sitting services until the appropriate time has passed. Unfortunately, most cats carry diseases when they have just been adopted from the shelters, until they have been fully treated and time has passed. We ask that clients please abide by this rule. We also want to mention that we commend you for rescuing a sweet, precious animals in need of your love, and look forward to caring for your cat soon!

Outdoor cats - We do not personally believe any cat should have access to roam free in the outdoors due to predatory wildlife, animal cruelty, traffic, severe weather conditions and parasite infestation- due to eating birds or rodents. We also can not accept kitty's who are allowed to roam around outdoors, due to the high possibility of contracting diseases such as Leukemia (through outdoor water sources, and Rabies, that is prevalent in Tucson. However, we do allow outdoor cats who are only accustomed to screened-in areas, that has had no contact with any elements or other animals outdoors.